Deposit and Withdraw Tutorial
You can make deposits and withdrawals directly from the Deposits & Withdrawals page and manage the funds in your main and secondary accounts. You can make deposits only to the main account, but you can withdrawal from all accounts. Each cryptocurrency has separate addresses for making a deposit.
Watch tutorials or read our step by step tutorial below.
How do I deposit Funds?
Click Deposit in the same line as the cryptocurrency you wish to add to. The display deposit address for the specific currency will open.
Copy and paste the displayed deposit address or scan the QR code in the cryptocurrency wallet you are sending digital assets from and finish the transaction there.
When the funds are credited to your account, you will receive an email notifying you of the successful deposit.
How do I Withdraw Funds?
Click Withdraw on the Deposits & Withdrawals page. You will be taken to a subpage where you can manually approve your withdrawal.
Choose to withdraw funds from your main account or secondary account. Your available balance of cryptocurrency will be displayed under each account.
Copy and paste the wallet address for the wallet to which you wish to make the withdrawal and specify the amount you wish to withdraw. The withdrawal fee for the transaction is visible on the right. Label your transaction for personal use.
If you have 2FA enabled, then you will need to enter your 2FA code to confirm your transaction. Otherwise, double-check the information you have entered and click Confirm to complete your withdrawal.
If you changed Withdrawal Preferences from default option in your account Settings, an extra step for final confirmation of your withdrawal will be needed.
Your withdrawal request will be displayed at the bottom of the Deposits & Withdrawals page, along with the date and time of the withdrawal, cryptocurrency, amount, label (if any), and status. Until your withdrawal is settled and marked Success, the status of your withdrawal should state Pending.